Terms & Conditions

Welcome to the Ritva Honey website (“Site”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, kindly refrain from using our website.

1. Definitions

• “We”, “Us”, “Our” refer to Ritva Honey and its proprietors.
• “User”, “You”, “Your” refer to any individual or entity accessing or using the Site.
• “Products” refer to honey and other related products offered for sale on the Site.

2. Use of the Website

• You must be at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian.
• You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions.
• Unauthorised use of this Site may give rise to a claim for damages and/or be a criminal offence.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on this Site are complete, reliable, current, or error-free. Product availability is subject to change without prior notice.

4. Orders and Payments

• All orders placed through the Site are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Payment must be made in full at the time of placing the order through the available payment options.

5. Shipping and Delivery

• We aim to dispatch orders within the estimated time frame mentioned on the Site. However, delivery times may vary due to factors beyond our control.
• Shipping charges, if any, will be displayed at the time of checkout.
• Risk of loss and title for products pass to you upon delivery.

6. Returns, Exchanges and Refunds

• Returns and exchanges are accepted only as per our Return Policy detailed on the Site.
• Refunds, if applicable, will be processed using the original method of payment within a reasonable period.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Ritva Honey or its licensors and is protected by applicable intellectual property laws. Unauthorised use, reproduction, or distribution of any content from this Site is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Ritva Honey shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of this Site or our products.

9. Indemnity

You agree to indemnify, defend, and hold harmless Ritva Honey, its owners, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms and Conditions.

10. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which is available on the Site. Please review it to understand our practices.

11. Modifications to Terms

We reserve the right to amend or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from or relating to the use of this Site shall be subject to the exclusive jurisdiction of the courts of India.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us via the details provided on the Site.